Don’t we all love it when a new customer signs up to do business with us? Of course, we do. It’s a reaffirmation of the fact that whatever it is that we are doing to build our business, is working. But, hold on; it’s not the time to celebrate yet. And here’s why:...
Delivering amazing customer experiences is the root of getting great reviews. The focus should be on authentic reviews that bring out the most straightforward positive observations. Eighty-six percent of customers will pay more for a...