A Customer Relationship Management (CRM) strategy that revolves around social media is a great way to increase customer engagement and improve customer service. Over half of the 18-29 age group value a quick resolution as the most useful aspect of customer service-related social media, according to a recent study by J.D. Power and Associates. Here are five steps to for developing your social media CRM strategy.
Despite enormous budgeting differences between big business and small business, it's possible for small independent brands to mirror certain marketing strategies from corporate brands. One edge that a small company does have is its flexibility to operate creatively for a variety of small niches, an important factor in this new marketing era in which innovation beats business as usual.
The web design industry isn’t exactly one where you’re going to get a lot of exercise during the day. After all, chances are you’re going to be parked in a chair most of the work day, and when you’re in the middle of a big project, that work day could easily be 10 or more hours in a single stretch.
However, there are some things you can do to maintain sound health if you work in the web
Images help to make your website or blog much more interesting to readers, but finding them isn’t always the easiest thing to do. After all, most of the images you will find on the internet are copyrighted, and using them can be illegal. However, there are some sources out there that can help you find images for your blog posts or website without getting into any legal issues.
Below, you’ll find five of the best sources for photos that you can use for your blog or website.
Creating a website is not difficult. With the many available WYSIWYG design software and easy-to-use content management systems, anyone can easily design a website. However, what separates novice designers from experts has to do more with skills and talent.
Below are six important elements that make an aesthetically pleasing website which will get noticed among the masses.
When you’re designing a website for your company or for personal use, chances are you’re spending a great deal of your time thinking about a creative eye-catching design that users will like. However, that creative design, even though you made it happen, may not remain solely yours forever.
That’s because web design theft has become a big problem for many businesses and individuals with creative sites. After all that hard work you put in on your site to make it unique, to make it...
Since the turn of the century, businesses have been intrigued by the concept of ecommerce web design – the closest thing in history to an automated cash register. But only a small percentage of websites reach the goals of their owners and many end up giving up in frustration. So what does it take to make online sales happen? The following insights may help you understand how social media now plays an important role in driving sales.
Paid search campaigns can be an excellent way to get people to your website, but if you don’t have a ton of money to spend, it can be difficult to figure out how to maximize your returns. After all, many of the big companies that use paid search do so with a much larger budget than you may have – at least at the moment. However, paid search can still be useful to you if you’re tight on money.
Machine Translation (MT) is a computerized process that translates text from one language to another. It's been around since the 1950s, and has evolved since then to be a viable way of bypassing human translators, however has generated mixed results.
On one hand it can save overhead expenses, but on the other hand it can lead to embarrassing misinterpretations. That's why MT needs to be evaluated on a case by case scenario to decide when it's better to use human translators.
Every small business owner should consider doing a SWOT analysis, a strategic evaluation of the organization's strengths, weaknesses, opportunities and threats. First you need to set a time frame for achieving your goals. The main reason for going through this process is to help identify your weaknesses and what you can do to make improvements, as well as how you can maximize your strengths. The following breakdown of SWOT analysis will help you plan critical decisions for your business.
