When you hire a new employee, do you need to test them for aptitude? Does your call center need to test operators about the knowledge for handling an outbound or inbound campaign? GMR provides software for conducting Quiz online at a very affordable price. The Quiz software developed by GMR contains several roles like super admin, department head, Managers, Supervisors and users.

Questions for the quiz would be random or in a defined order – whatever option admin selects. In addition to the score for each person taking the quiz, the total score with the statistics of wrong answers and correct one are shown at the end of the quiz.

The process for the quiz is following:

1. Supervisor assigns people who need to take a quiz and create their login/password credential.
2. Assigned person logs in and takes the quiz.
3. Quiz taker answers the questions and submits; they cannot come back to the question again.
4. Once the quiz is completed, the individual and total results and compiled statistics can be viewed by admin by logging to the quiz main account.
5. This result information can be accessed by super admin, manager and supervisor for any future record purposes.

Customized reports are available to view the past track records of the people who have taken the quiz.

Click Here to Contact Us or call 949-679-3418 if you want to know more about call center quiz product. Visit www.callcentertechsolutions.com for more detailed information of our services for call centers.