GMR WEB TEAM  
25 Mauchly, Suite 319 Irvine
CA 92618, Phone : 949-679-3418

Medium Business

Web Development   |   Web Marketing   |   Web Maintenance   |   Call Center Solutions   |   Customer Service
Call Center Software
CallCenterCSRAlertSoftware
CallCenterSoftwareCQ
CallCenterLeadMS
CallCenterOnlineMC
Call Center Website Design and Marketing

Call Center Online Calendar and Scheduler

GMR offers online calendar and scheduler for call centers and their clients. The calendar allows viewing of employee calendars, requesting meetings for open slots and getting email confirmation if the request is approved. This calendar is also available for call center clients who can benefit from a web based calendar where their employees or customers can see availability of individual. Doctor office is one example of its use. GMR can integrate employee database with the calendar if needed.
The calendar can also assign daily tasks for certain employee and send them alerts. Employee will need to login and update the status of each task. The calendar can prepare daily, weekly or monthly reports by employee for tracking their performance.
This enables call centers calculate the productivity of each employee.
Here are the main features of this software :
  • Tasks written directly on the calendar
  • Employees click on the date to know what is assigned for that day
  • Closely resembles digital or online diary
  • Rate the other people work on a mouse click
  • Maintain your calendar online and share the necessary information with other person’s calendar.
If you want to customize this software by adding your own requirements, then GMR does that for you at a very affordable price.
Click Here to Contact Us or call 949-679-3418 if you want to know more about call center leave management system. Visit www.callcentertechsolutions.com for more detailed information of our services for call centers.
 
 
   
 
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